Jacqueline is the mother of Nihat, the founder of our store. You can discover our full story on our homepage.

Our cookies are super soft on the inside (not to be confused with underbaked/raw cookies) and have a very chewy consistency. This is exactly what our customers have been telling us for years when asked what they love most about our cookies.

Apart from using quality ingredients, our cookies are crafted with care: we use a slow, special mixing method, let the dough rest overnight, and bake just one tray at a time. These extra steps take more time, but they result in richer flavour and the perfect texture.

All of our cookies are made in-house, in our shop’s open kitchen. If you happen to pass by, you can see us making them most evenings.

We only provide take-away services in our store.

We bake every flavour in small batches, fresh and warm from the oven. Want a box ready for pickup? Just call or message us on WhatsApp about 45 minutes in advance — we’ll bake your cookies just for you.

Yes, you can order our cookies through Wolt. Please note that prices on this platform are slightly higher than in-store due to delivery commissions.

At this time we don't offer shipping via cargo. We will publish on our instagram page when shipping becomes available.

We recommend that you consume them within 3-4 days.

Cookies should be kept at room temperature.

If you dont plan on eating all the cookies within 3 days, you can store them in the freezer in an airtight bag and consume within 2 months.

Cookies taste better when warm! You can find easy reheating methods here.

On average, one cookie weights 53 grams.

220 calories on average.

We use only butter in all our cookies.

Unfortunately, these 2 types are not available. We sometimes make gluten free fudge brownies. Follow our instagram page for the availability.

Although we never use nuts in our cookies with dark, milk and white chocolate, it is useful to remember that all cookies are produced in the same place and allergens may interact.

Due to production capacity this isn't currently possible. However, just like we did in the past, we love collaborating with selected coffee shops for mutual growth and brand awareness. You’re welcome to email us now, so we can reach out once we’re ready to take on new partners.

Our journey in Turkey has ended, and we’ve decided to relocate to Greece. If you or anyone you know might be interested in keeping the Jacqueline Cookies story alive there, you can reach us via email. This chapter closes with full hearts and endless gratitude. Thank you for 11 incredible years of sweetness and support ❤️